Expertise

Hyperautomation

Boost your business productivity and optimize your costs by automating end-to-end processes.

Domains

Introduction

What is hyperautomation?

As defined by Gartner in its top 10 strategic technology trends for 2020, hyperautomation “deals with the application of advanced technologies to increasingly automate processes and augment humans. Hyper-automation extends across a range of tools that can be automated, but also refers to the sophistication of the automation”.

This combination of advanced technologies enables companies to automate complex business processes. When they are no longer bogged down by low-level, repetitive tasks, your employees can remain engaged, resolving problems and creating innovative solutions.

Discover how we can bring your workforce into the heart of the hyperautomation process and get them involved in transformation in the fields of RPA (Robotic and Process Automation), DPA (Digital Process Automation), Content Services, and Low-code (no-code).

RPA (Robotic Process Automation)

Help your teams put an end to repetitive tasks

RPA // IPA // Automation // Process Mining // Machine Learning // Cognitive Automation // OCR // UiPath // Automation Anywhere // Hyperautomation // Chatbots

Robotic Process Automation (RPA) is the core of hyperautomation. This technology utilizes software robots to perform specific tasks with automation. This is accomplished with a combination of advanced technologies and cognitive processes. The goal is to relieve your organisation of time consuming tasks and increase your productivity.
Thanks to strong partnerships with leading stakeholders (UiPath, Automation Anywhere), we are able to help you to deploy a “digital workforce” within your organization. We automate manual and repetitive processes across business lines, optimizing costs and improving operational efficiency with scalable RPA Services.
Our teams of experts help you implement end-to-end Robotic Process Automation to establish a structured approach and introduce robust tools adapted to each specific need. These teams provide consistent support, training and assistance that guarantees a seamless user experience.

Added value: We provide end-to-end support for your entire RPA journey, enabling you to automate business processes and improve your productivity while reducing your costs.

RPA Consulting & Strategy

During the discovery phase together we identify business cases and reasons for automation, establish the right ways to achieve these goals, and set priorities (What? Why? When?) based on your existing resources, organization and objectives. Based on a comprehensive analysis of your organization and a deep understanding of your needs, we can identify the most suitable tasks and processes for automation during a pilot phase. In more advanced phases we continue to improve and optimize and help you set up your own RPA center of excellence.

RPA Custom Design

We propose suitable technologies to match each unique digital workforce strategy. Our RPA experts custom design and create highly functional robots to automate your low-value processes and tasks. We build custom RPA solutions on a subscription model, as managed services or on premise.

Integration & Delivery

Our certified teams design and develop robots using advanced technologies like artificial intelligence (AI) and machine learning (ML) for process automation. We ensure efficient delivery and deployment by orchestrating workflows and governance processes for business continuity and optimal use within your organisation.

RPA Trainings

As certified partners with leading stakeholders, we are able to give your teams the knowledge and skills they need to control and make use of robots. Our training courses are designed to provide guidance on building effective RPA solutions to automate personalized processes within your organization.

Licensing

As strategic partners with RPA software leaders, we resell solutions and help you to define the right architecture and software configuration (UiPath, Automation Anywhere).

Support & Maintenance

We care about the lifecycle and scalability of the robots we implement. We provide continuous support and maintenance for RPA activities and associated infrastructure (bot management, failure and disaster recovery, risk management, and opportunity discovery).

Chatbots

We support you in each step of your chatbot deployment strategy by offering relevant assistance. We identify your needs and we design a custom robot adapted to your clients, your employees and your business.

Digital Process Automation (DPA)

Achieve operational excellence with digital process automation

BPM // BPMN // DPA // Appway // K2 // Camunda // Activiti // Flowable // Bonita // Bizagi // Process Management // Client onboarding // Workflows // Hyperautomation

Hyperautomation concerns process optimization. In a rapidly changing world with increasing competition, organizations need to continually reinvent themselves to boost revenue streams and stay ahead of competitors. On top of this, organizations have to deal with dynamic markets and ever changing compliance and regulatory issues. In order to meet these challenges, companies in all industries must focus on their digital process automation (DPA).
Continuous improvement toward optimizing your organizational processes is at the heart of DPA. The discipline comprises the following steps: design & model, implement, execute, review & optimize. DPA platforms automate task allocation to users depending on business rules and integrate the applications and systems of your information system.

Applying the know-how we have acquired in the course of many projects carried out in various contexts and industries, we assist you in mapping your processes (e.g. procure-to-pay) and implementing workflows. We can also draw on specific expertise in the banking sector (digitalization of client onboarding process).

Added-value: Based on years of experiences, we enable you to digitalize your business processes, making them more efficient, agile, measurable, transparent and resilient.

DPA Consulting

Our team of experts is committed to understanding your ecosystem and your existing processes. Together, we develop a tailor-made DPA roadmap. We advise you on how to manage change through decision-making, optimisation and monitoring of your business processes.

DPA Implementation

We not only help integrate applications, systems and workflows internally. We also assist you with your specific business process modelling and architecture framework, and make connections with external partners, solution providers and vendors, as required by your needs. This improves customer experience and makes businesses more efficient and innovative.

Support & Change Management

DPA is not just about IT. It is a culture that needs to be established within your company. Our teams will ensure that each user, according to his or her function, is well trained in the applications necessary to continue performing his or her business processes. We care about the lifecycle of your solutions and give you the necessary support throughout your DPA journey in order to ensure optimal use.

Client onboarding in de banksector

We are a recognized Appway skill center in Europe. We have strong expertise in banking processes, particularly in client onboarding. We enable banks and financial institutions to improve internal efficiencies, engage customers across all channels, and keep ahead of regulations.

Content Services

Turn business content into a competitive advantage

ECM // GED // Document Capture // Document management // Output management // CCM // éditique // Kofax // Alfresco // Quadient

Historically enterprise content management (ECM) was all about documents and how to handle them efficiently in an organization. Diversification of content forms, increasing document volumes, multiplication of storage space, and new regulatory and legal constraints have pushed companies to adopt new approaches to efficiently manage their business contents through automation.
Central challenges concern the active use of content in the right contexts. Finding and managing the right information is crucial. This is relevant to individuals and teams both inside and outside the organization and involves capturing, sharing, managing, searching, archiving and publishing documents.

We help you define a suitable information management policy and develop knowledge sharing capabilities in your company, determining which solutions best meet your needs and integrating them into your information system.

Added-value: Our experts transform the challenges presented by increasing amounts of information into added value and new business for your organization. We provide you with significant benefits in terms of quality, productivity and deadlines. Your documents are easily, immediately, in the right version without any possible confusion, available to authorized persons, at the right time and in any place.

Decommissioning and Archiving Strategy

Keeping unhelpful information and outdated storage software is costly, as it hinders the modernization of your infrastructure. Our application decommissioning experts define with you the best solutions to modernizing your obsolete solutions, making sure that the information you need to keep is properly archived.

Consulting

Our experts define your information lifecycles according to your business needs. We help you reshape the way your workforce takes advantage of business content by providing our experience in audit and project management throughout all phases of your projects.

Integration

Once we have defined your value stream mapping, our teams deploy customized solutions and processes adapted to your needs. Our partnerships with the best vendors on the market enable us to offer you a range of unique solutions to optimise archiving, storage and access of your information.

Migration

Our experts facilitate the migration of your content and data, regardless of your source and target systems. Our automated content migration expertise and proven methodologies save you time and effort.

Support and Training

We guarantee the durability of the solutions we deploy for you. Regular upgrades and maintenance, combined with required enhancements, ensure optimal use that meets your business’s daily needs.

Low-code (No-code)

Automate your daily work with everyday apps

Low-code // No-code // process optimization

Low-code (or no-code) has quickly become the go-to choice when it comes to the realization of business needs in absence of advanced development skills. These non-technical profiles make it possible to quickly build applications by removing the need to write code line by line. This is a great way to empower business employees to give shape to their ideas.
Low code and hyperautomation technologies (RPA, DPA, AI/ML) are the perfect combination for meeting line-of-business needs, whether that means creating business applications or automating processes. In addition, these platforms enable you to design and visualize processes before transmitting them to engineers and decision-makers for validation, development and deployment.

Added-value: Our use of low-code platforms enable both technical and non-technical users to play an active role in implementing and maintaining business applications. We lighten the burden on your IT team, operating securely within your infrastructure and parameters and reducing your need for additional developers.

Business Application

Whatever your business needs, our certified experts design and create your business applications in unprecedented time. The simplified use of low-code applications gives you the agility you need to carry out your projects, with an incomparable ROI.

Automation Build

We create each software robot as a mini-application with optimized development times. We thus provide you with an end-to-end approach, from the definition of your hyperautomation journey, to final delivery with low-code platforms facilities.

Manage Worflows

Our team of experts keeps technology solutions aligned with the fast-changing organizational landscape faced by your business today. Within a few minutes, we can create and run the custom apps needed by each stakeholder in the process, and fully integrated with your IT systems.

Training

In order to enable you to create your own business applications by yourself, we help your teams master low code platforms through tailor-made training sessions. Sharing of knowledge and best practices empowers your teams and provides you with additional development capacity.

Our Partnerships

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